Car rental at Malpensa Airport

So rare to find a no nonsense car rental like this, booked in person and the staff were super friendly and helpful Edit: went again this week and it was just as great, thanks guys

Fiat Panda for 2 days 108€ + 100 € deposit Everything was clearly explained, the car was in perfect condition and no extra charges were charged.

I had a good experience with Autovia here. The worker that helped me spoke English perfectly, and was very friendly. He also did not try to sell me unnecessary insurance. Return was a very fast and easy process. The reason that I did not give 5 stars, is the location. It is on a busy, crowded road, making it somewhat stressful to return the car.

Only 3 star. Service on airport was fast and competent. All information clear. But the parking is horrible during rain. There is no possibility to reach the car without wet shoes. Car itself quite new of course a lot of scratches etc but it is rental car. However inside car was dirty and that bad smell inside. That is a bit not fair because in regulation is information that you should drop off the car clear inside and outsiade :]

Very well laid out, with indoor pick for car transportation. However, there was a last minute change to our platform number (which is apparently very common) and directions to the other platform were not well marked. We bitterly had to run down 2 levels, some areas of stairs & BARELY made our train to Florence. You have to watch the monitors constantly for last minute announcements!

Note that you will be charged an extra EUR 61.00 if you get to the counter after 23.00! A part from this, the car was in great conditions, and the staff there ensured the paper records were in line with the actual conditions of the car. We checked the car together, noted few more scratches on the documents, ensured there was a full tank and water (they filled up the windshield wiper water tank on the spot, while I was loading the car). I would...

Everything was ok with Autovia Bologna Train Station. From online booking via email two days in advance to car delivery and return. A very nice young girl helped us in the office and everything went quickly. We got a car upgrade from the reserved category. Everything well done. Pick up and drop off is at a garage a few blocks away and is also quick. The deposit was released 1 day after returning the car. I recommend renting from Autovia.

Very good car rental experience with Ecovia. As always booked the cheapest option with no additional insurance (I always have my own car excess insurance). No push from the staff to buy any additional services, additional insurance or anything. Very friendly staff with good english so me not speaking italian was not a problem. The car pickup and drop off process was very quick, since we arrived late at night we were even allowed to take photo...

We are really pleased with the service. Very efficient,kind and they even upgraded us! I noticed in the waiting room people were rude to some of the workers, I want to outline that these guys are doing there best and to always be kind! Highly reccomend Autovia/ Ecovia car rentals.

We rented a car for 8 days with Ecovia/Autovia. Staff was great and honest with us. Recommend to rent through them!

Maria was phenomenal, excellent support would recommend her for any endeavour!

Maria was very helpful and kind, great service would 100% rent here again!

Personal is so honest and kind! I’ll recommend this rental company for my friends! Thank you guys 😘

If you are in any sort of a hurry , forget it. .they don’t like the English and will make you wait while they chat and smile with the Italian customers … the car is great and great value , but they don’t like the English . Leave ALOT OF TIME , to collect and especially to drop off .

Excellent service. Ms Maria and msr Massimo will guide you with everything needed. It was a good experience for renting a car the last minute

This was a very clean train station as is most of the train stations in Italy. On time and very large inside to get through. They have Uber pick ups on one side of the terminal.

Our best experience with car rental in Europe! The service was quick, attentive and very friendly. The lady at the desk even went with us to show us how to get to the car, as we just arrived to town. The car was clean and well maintained. I will surely use their service in the future.

I had a good experience overall. The car comes with a list of all present damages (all the little scratches). Luckily I didn t scratch the car further, so they returned my deposit, but I imagine they are very rigorous. They gave me the car with a half a tank of gas, so it is hard to return it exactly like that.

Luna is the best, she practically save my honeymoon schedule on bologna, very kind and helpful. Next time I come to bologna I hope to se her as manager, she definitely deserves it and more

I ordered the rental via their website qith a promo code and full insurance. The car was Peugeot 208 and it was clean. The garage for pick up and return is 2 minutes walk from the office. The only issue was with returing the car because we filled up the fuel tank but the fuel indicator did not show it to the top as if it was not full. However after we provided the info about filling up the tank we got the full refund. The issue has been resol...

Gloria in the Ancona branch was very helpful!

Gloria was super helpful and got our car to us quickly with no hassle. Thank you!

Great car for reasonable price. Girl at reception spoke perfect english, clear instructions. I didn't have credit card (only debit) but still got the car with additional protection cover. Got a bit more expensive that way but that's not their fault. Will use them if in Bologna again.

Good experience, “Dino” helped us get a good car quickly and for a reasonable price. Will use EcoVia again, far better value than the other big rental car companies.

Beatrice was very helpful very friendly, professional and kind

I had a great experience with this car rental company. Luna was great and explained everything well. Will definitely use this company again.

One of the smoothest transactions and services ever had with rental car companies. Luna was very helpful and kind and made the process feel easy to go through. We were very happy with the service and definitely recommend the services of this company.

Supportive staff, easy and fast pick up and drop off. I will use the service anytime

I highly recommend Autovia for its transparency and excellent service. Cordial and helpful staff. Grazie!

Nice, service. Everything was done precisely, gently and fast. Recommend.

David was wonderful…we arrived earlier than expected for our reservation and he took care of it quickly and professionally!

So rare to find a no nonsense car rental like this, booked in person and the staff were super friendly and helpful

Very cordial and helpful! The Bari, Italy staff could not have been better. The car supplied, however, was a CNG (compressed natural gas) powered vehicle with an emergency-backup petrol tank that holds only 9 liters. The regular version of that vehicle holds 40 liters of petrol like every normal car. We had to refill the car multiple times per day. EPIC fail by the company. Do not accept such a “dual fuel” vehicle unless you want to spend hal...

I have hired many cars at Pescara Airport, But started using Autovia the past two years. Fantastic customer service. Will now only use them even if the prices are cheaper elsewhere, but Autovia prices are good. Again Thanks for everything.

Gloria the head of Autovia at Ancona was fantastic , couldn't praise her more highly, helpful, flexible and ten out of ten for customer support

We recently had the pleasure of renting a car from Autovia and I must say it was a fantastic experience from start to finish. The standout element of my rental was the exceptional service provided by Antonello whom went above and beyond to ensure a smooth and enjoyable rental process. He was not only professional and knowledgeable but also friendly and accommodating. His attention to detail and commitment to customer satisfaction truly set thi...

Thank you to David in Bari and Lorenzo in Torino Airport and Domenico in Torino station. Fantastic team

Very good service, Beatrice was super helpful and car was good and a great price, all went very well, Alistair from Newbury, England

Excellent customer service. The guy at the desk is super helpful!

Dori at reception is very nice!!!

Started as great customer service. But rapidly went downhill when we noticed were reserved a manual instead of automatic car. Davide no longer had the same patience and kindness he initially had. Their prices were also significantly higher than other locations. Also, they boast of proximity to the train station but the car lot is actually a 7-10 min walk from the train station. The rental office is at the station. But where you pick up and ret...

Very good service, Antonello was very helpful and kind, he do his best to help us, five star service,good and very clean car, thx for your atention and service

Auto via Is very professional business. They have a n agent named Davide who was exceptional and assisted in booking our car rental and he explained the entire process. Highly recommend.

Davide was so extremely helpful at Bari Central Station location. We had a negative situation with Sixt and car rental app and thankfully Davide recused the day for us. Thank you AUTOVIA!!

David in the bari station was very helpful .thanks

David called us shortly after our train arrived in Bari helped guide us to the car rental location. He was extreme pleasant and helpful in getting around town. He also helped us with where to park and the guidelines. I would highly recommend this company.

Rented a car from Autovia Bari Stazione and had the best experience with Davide. I had called a few days prior and he was so kind and patient in addressing my concerns. When we eventually came over to pick up the car he was so pleasant and made it very seamless. 10/10!

We have visited 3rd wk of September. We have been given an upgrade of the car we had initially booked. The car was spacious, modern, and very clean. The person who helped us (if I remember well her name was Francesca) was very cordial and explained everything to the minor detail. Upon returning the car, the service was fast and efficient.

We had a fantastic experience booking and completing our transaction online through Autovia's website. The check-in process was remarkably efficient and speedy. We were fortunate to have Antonello assist us during our visit, and his exceptional customer service truly stood out. Not only did he ensure a hassle-free check-in, but he also went the extra mile by personally retrieving our car from the parking area while we took care of some last-mi...

We hired our car today outside Bologna Train and Antonelo was the lovely gentleman that served us. He was so kind and helpful and what is usually a tedious experience was made pleasant and easy. I would have no hesitation in recommending this company, thank you Antonelo!😁

Davide at Bari central is so nice and kind and helpful. he runs all the load work on the station alone . bravo to him . my suggestion to the management is that he needs one young staff next to him really. please do that. thanx regards, Reza

Davide was such a pleasure to deal with, polite and efficient! He went above and beyond to help make our experience great!

This was the first time I rent a car in Italy and I was very sceptical after all the worrying reviews I read about getting scammed, but with Autovia I have a very positive experience! The employees are very nice and cooperative, the check-it and check-out are very smooth, the deposit was unlocked directly after returning the car, now I will wait for the bank to process the rest The first car we got was consuming alot of gas, so we were worried...

Very Good experience. And they offer Great Service Specially to Antonello His very professional. Everything went really Great

Giuseppe and Aurora gave us an excellent service. Very smooth and quick experience. The car is excellent, brand new!

Amazing service - very professional and quick. Wonderful experience with Giuseppe! Excellent car and brand new!

top service for the best price The service was quick, Sara at the desk kind and useful, with perfect english. They instructed me to look at the car and send them pictures of every scratch or bend on whatsapp before using it, which I did and got an assuring response. The car was great and was perfect for what we needed. When we returned the car, a fast inspection gave us the release signature, and I went back to the office (I could leave at tha...

Roberto was very kind and professional. Was very helpful and assisted us in answering any questions we had.

Daniele is a very efficient and friendly brother and he made me a free upgrade! From polo to cupra. I will keep renting at autovia

Excellent service. As an English speaker I was greatly relieved to find the staff spoke English fluently and were able to take me through the collection and return processes with ease.

Friendly non-intrusive service. Car key was immediately handed over at the counter in the terminal in Pescara with all the necessary information. Checked the car myself at the request of the counter clerk. You can forward any damage via WhatsApp. Afterwards, the key was simply dropped back in the key box at the counter and less than 24 hours later I received a notification that the deposit had been refunded. Pleasant counter clerks without bei...

When you need to Rent a Car you have to go in Autovia! Ask the staff Antonello, the special ONE! Very welcoming Guy

I have rented cars from here many times. I never have any issues. Prices are always fair and the cars are always good. The location is perfect and Daniele provides excellent service and truly cares about his clients.

I rent the car frim auto via and I have got a lot of respect from this company. Special thank to Daniele for his great service.

We entered the car rental in Bologna. near the train station .We received amazing service from Antonelo. The service was above and beyond our expectations. He did everything to help us. You could say he saved our trip. Without a doubt we will return to rent from you and recommend you.

Everything went very well, if you carefully read the instructions on the voucher and pay with a credit card, everything goes according to plan. I received a new car (with only 1500 km on board) and upon returning after a car check in a few hours I received the deposit amount in the account. A pleasant experience! Thank you!

I rented an automatic car with Autovia for 5 days, and the whole process for renting and returning the car was very practical. I highly recommend! Negative point only for the blocking of the deposit that they did not make on my debit card, and I was forced to take out insurance for the amount of the reserve separately.

Autovia Pescara Airport is the best car rental we have ever used. The ladies at the reception desk were so sweet and provided excellent service with a smile. The conditions and insurance coverage were clearly explained. They also upgraded the car we chose from a small hatchback to a new and very luxurious suv complete with GPS for the same price! Next time in Abruzzo we will definitely use their services. Keep up the good work.

We booked our car via broker and had no issues with the broker, but when we arrived in ancona at autovia they wanted to sell us insurance very hardly. We had already full insurance for damages and theft, but they said who knows if we ever get the money back with our broker and that Apulia is a high risk area and we won't get any money back if it get stolen and this happens every day. The insurance would habe been neaely the price of the car ot...

Well organised clear signage and ticket machines very easy to use

Fantastic, the crew is exceptional, wonderful, and also cute!

Very good service, managed to rent a car in line with expectations.

This is the second time I rented with Autovia, having rented previously from another airport. I rent cars frequently for business trips, and Autovia is quickly becoming one of my favourite renting. They have very reasonable prices and security deposits, and the staff are very professional and helpful. Keep it up, I will definitely rent from you again in the future

Great car rental company. Never had any issues. Credit card deposits refunded promptly. Great customer service at the airport. Highly recommended.

i was served by a very effient youg lady called Noemi.Her swrvice skills and the auto were both excellent and the price... she went out of her way to give us important infomation regarding the area which had nothing to do with the car hire. Thsnk you

The Autovia receptionist, ( Neomi ) was excellent, very helpful, professional and a pleasure to deal with,always willing to answer my calls and enquiries, 5 star customer service, with Autovia’s competitive prices and Neomi superb customer service i would definitely recommend them. Please convey my thanks to Neomi.

I really like this place. Used then about five times now. Friendly and cheap. You're probably going to get a panda but that's fine with me. We don't have a car and live in the city. Never a problem

Fast Friendly service at the front desk, easy key drop off at the end. No issues, lovely Peugeot 2008 for the 5 days, a pleasure to drive. Would rent again from Autovia, no problem

Great service! Very friendly and helpful guy working there who speaks good English. We had an issue with the car, which he solved very pragmatically.

Previously we heard many bad opinions of italian car rentals, but here at AutoVia everything was clear and went as agreed, there were no hidden costs. The car was also perfect.

Great service, the guy who assisted with the car renting process speaks English and provided a great customer service. All went perfect, he checked the car when I returned it and the process went smooth from the beginning until the end. The airport staff doesn't even compare with the the service I received at Bologna Statione Ferroviaria Autovia. Highly recommend this branch for their professionalism!

they were very accommodating and helpful when I needed to keep the car for another week.